Learn exactly how ko999 collects, stores, protects, and uses your personal information — all clearly explained in one place. Your privacy is our top priority.
ko999Welcome to -. This Privacy Policy explains what personal information we collect when you use our website or mobile app, how that information is used, and how we protect your privacy.
This Policy ko999This applies to all - services — including website browsing, account registration, deposits and withdrawals, gameplay, bonus claims, and customer support.
By using the ko999 platform, you Privacy Policy you are considered to have agreed. If you do not agree with this policy, please refrain from using our platform.
This Privacy Policy is provided in English for the convenience of users in Bangladesh. In the event of any legal dispute, the English version shall be considered the definitive text.
Ko999 is a responsible gaming platform that adheres to international data protection standards. We believe transparency is the foundation of trust, which is why this policy is written with full openness.
ko999 Two types of information are collected from you — information you provide directly and information collected automatically.
Full name, date of birth, email address, mobile number, and residential address.
A copy of your National ID, passport, or driving license, along with a selfie photo.
BKash and Nagad numbers, transaction history, and balance information. ko999 does not collect full bank account details.
Game history, bet amounts, win/loss records, and your list of favorite games.
IP address, browser type, operating system, device ID, and login/logout timestamps.
ko999 never collects or stores your full payment card number, CVV, or bank PIN.
Data Collected ko999 for the specific purposes listed below only. We never use your data for unnecessary purposes.
ko999 never sells your data to third parties. Your consent is always obtained before any information is shared for marketing purposes.
ko999 Industry-leading technical standards are followed to protect your data. Our servers are hosted in internationally recognized, secure data centers.
Data retention period: Data from active accounts may be retained even after account closure 5 Years due to legal and regulatory requirements. After that period, data is securely deleted.
ko999's servers are hosted in ISO 27001-certified data centers with 24/7 security monitoring.
ko999 Your data is never sold. However, limited information may be shared with trusted partners where necessary to deliver our services.
All third-party partners are subject to our strict Data Processing Agreement- are bound by these terms. They may not use the information we provide for any other purpose.
In the event of a business restructure or merger, your data may be transferred to the new entity. Advance notice will be provided in such cases.
ko999 Cookies and similar tracking technologies are used to enhance your experience on the website.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login sessions, security verification & basic functionality | At the end of the session |
| Functional Cookies | Language preferences, game settings, and personalization | 30 Days |
| Analytics Cookies | Traffic analytics and gaming pattern analysis | 90 Days |
| Security Cookies | Fraud detection and monitoring of unusual activity | 1 Year |
Cookies can be managed or disabled through your browser settings. However, some Essential Cookies Disabling this may affect certain website functions and you may not be able to log in.
ko999 does not use third-party advertising cookies. Your gaming data is never used for ad targeting.
ko999 As a user, you have certain important rights over your own personal data.
| Rights | Description | Processing Time |
|---|---|---|
| Right to Access Data | The right to know what information ko999 holds about you | 7 Business Days |
| Right to Rectification | You can request correction of any inaccurate or incomplete information. | 3 Business Days |
| Right to Erasure | You can request deletion of your data under specific conditions. | 14 Business Days |
| Right to Restriction of Processing | You can request to restrict the processing of your data under certain circumstances. | 7 Business Days |
| Data Portability | Request a copy of your data or ask for it to be transferred elsewhere | 14 Business Days |
| Right to Opt Out of Marketing | Right to opt out of promotional communications at any time | Instant |
To exercise any of these rights, contact our support team via live chat. Once your identity is verified, the necessary steps will be taken in a timely manner.
Certain data may not be erasable due to legal or regulatory obligations. You will be informed of the reason in such cases.
ko999 This platform operates exclusively for adults. Account registration by anyone under 18 years of age is strictly prohibited.
If you are aware that a minor is using ko999, please notify our support team immediately.
ko999 reserves the right to update this Privacy Policy at any time. You will be notified in advance of any significant changes.
Contact our support team to obtain a previous version of the policy — we can provide an archived copy.
For any privacy-related questions, requests, or complaints ko999You can reach -'s data protection team directly.
Click the live chat button on the website — support is available 24/7.
For detailed privacy-related requests: [email protected]
After a complaint is received Within 72 Business Hours An initial response will be provided within the specified timeframe. Complex matters will be resolved within a maximum of 30 business days.
ko999's Privacy Policy is built in line with international data protection standards. We value the trust you place in us.
Ko999 is always committed to protecting every piece of your information. Learn here how we safeguard your privacy.
Industry-standard SSL/AES-256 encryption is applied to all data transfers and storage.
Ko999 never sells your personal data to third parties. Your information belongs to you.
Add an extra layer of security to your account with two-factor authentication.
An independent team of experts regularly reviews our systems to identify any potential risks.
Only the data strictly necessary to provide our services is collected — nothing more.
Our dedicated team is always ready to help with any privacy-related concerns.